POCKET CRM · Field sales edition

Equip the field team.
Keep the pipeline alive.

An edition designed to connect prospecting, portfolios, opportunities, visits, objectives and the sales team’s next action.

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Relationship gaps

What weakens trust and management.

01

Personal prospecting

Targets, contacts and notes remain in individual files or notebooks.

02

Poorly prepared visits

The salesperson arrives without a clear view of open items, commitments and latest interactions.

03

Declarative pipeline

Stages and dates are updated late, without criteria or next action.

04

Ambiguous field ordering

Pricing, stock, rights and the responsible system are not always clarified before entry.

A shared discipline

From identity to next action, without losing context.

01TargetSegment, potential, territory
02PrepareContext, objective, open items
03VisitConversation, discovery, commitment
04QualifyStage, amount, probability
05ProposeOffer, terms, approval
06Follow upOwner, date, next action

Operational benefits

Information designed for decisions and action.

Every visit, reminder and opportunity remains linked to the account, objective and next action.

01

A genuinely prioritised portfolio

Bring potential, history, recent activity, commitments and next actions together without confusing a score with human judgement.

Explore in the lab
02

Prepared and documented visits

Share context, objective and open items before the interaction, then retain outcome, documents and expected follow-up.

Explore in the lab
03

An explainable pipeline

Every stage relies on agreed criteria, recent facts and a dated next action.

Explore in the lab
04

A clean connection with ERP

CRM prepares the relationship and opportunity; ERP confirms items, terms, order, availability and billing according to its role.

Explore in the lab

Decision lab

Test CRM behaviour in the situations that matter.

Criteria, selected order and adjustment are retained

Situation

Visit priority

Several accounts require a visit within a constrained period.

Signals to verifyCommitment and due datePotential and activityArea and availability
Expected decisionBuild an explainable priority list, then let the owner adjust it to the real context.
Retained evidenceCriteria, selected order and adjustment are retained

Structured capabilities

Explore the scope without turning the page into a catalogue.

Selected capability

Prospecting

Targets, contacts, activities and qualification.

  • Target qualified by source, segment and potential
  • Consent and contact permission verified before action
  • Prospecting outcome linked to a next step

System responsibilities

CRM connects the relationship. It does not replace responsible systems.

This edition structures prospecting, opportunities, visits, objectives and forecasts. Field order entry, route optimisation and offline mode remain conditional on validated scope, devices and integrations.

01POCKET Field Sales

Prospecting and opportunities

Owns targets, portfolios, activities, visits, opportunities, objectives and next actions.

  • Portfolio and activity
  • Opportunity and stage
  • Visit and next action
02ERP · OMS

Offer and order

Retain items, pricing, terms, availability, order, billing and accounting according to the architecture.

  • Commercial master data
  • Confirmed order
  • Billing and settlement
03Calendar · Mapping · Mobility

Field context

Provide appointments, geography and device access according to rights; no automatic optimisation is assumed.

  • Appointment and availability
  • Area and route
  • Device and security

Two business editions

One shared foundation, two usage priorities.

Choose according to the work to structure: relationship continuity or field-team activity. Both share accounts, contacts, activities and history.

Composable architecture

One relationship source, explicit responsibilities.

Interfaces are defined event by event: source, owner, frequency, rights, error and recovery. No universal compatibility is assumed.

POCKETCRM
POCKET CRM
ERP
Calendar
Mobility
Mapping
BI

Controlled deployment

Start with the journey that genuinely needs to change.

01

Scope

Roles, journeys, pain points, objectives

02

Govern

Master data, rights, consent, rules

03

Connect

Channels, ERP, events, errors

04

Configure

Stages, activities, views, approvals

05

Pilot

Real scope, adoption, corrections

06

Extend

Validated teams, uses and interfaces

Resources

Go further.

View all resources
Guide

Design an actionable customer master

Read the guide
Use case

Connect sales activity and management systems

Explore the case
Webinar

Make CRM a team discipline

View sessions

Frequently asked questions

Clear answers before scoping.

01Is mobility included?+

The mobile scope depends on the selected uses, devices and security rules.

02Can objectives be configured?+

They must be defined according to the sales organisation, roles and approved indicators.

03Can a visit be prepared and documented?+

Yes. Customer context, meeting, open points, report, documents and next action can follow the approved journey.

04Can an order be entered in the field?+

That depends on scope, rights, prices, available stock and integration with the order system of record.

05SaaS or on-premise?+

Both deployment modes are available. The choice depends on mobility, devices, connectivity, security and interfaces.

Your next step

Turn relationships into shared decisions and actions.

Let’s discuss your teams, data, channels and the priority journey to structure.

Talk to an expert