B‑AGILE answer centre
Solutions, integrations, deployment, data and support: explore verified answers before examining your own situation.
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Frequently asked questions
B‑AGILE publishes specialist business software. Its four integrated suites cover complete operational branches: EMS Logistics, EMS Industry, EMS Commerce and EMS AGRICHAIN. Each solution can also be deployed independently to complete an existing information system.
A suite is relevant when several flows in one operational branch must natively share data, rules and events. A standalone solution fits a precise gap in the current stack: WMS, TMS, specialist ERP, CMMS, CRM, POS or e-commerce.
Navigator structures context, priorities, existing systems and open questions before a discussion. It provides a working direction; it does not replace detailed functional and technical validation or a contractual proposal.
Interfaces are confirmed for each solution and version. Scoping documents objects, events, formats, authentication, usage limits, ownership, monitoring and access conditions for the relevant environment.
A project starts with scoping: objectives, scope, stakeholders, processes, data, interfaces, constraints, expected evidence and exit criteria. This supports coherent and measurable stages.
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B‑AGILE publishes specialist business software. Its four integrated suites cover complete operational branches: EMS Logistics, EMS Industry, EMS Commerce and EMS AGRICHAIN. Each solution can also be deployed independently to complete an existing information system.
A suite is relevant when several flows in one operational branch must natively share data, rules and events. A standalone solution fits a precise gap in the current stack: WMS, TMS, specialist ERP, CMMS, CRM, POS or e-commerce.
Not necessarily. The assessment separates what should be kept, integrated, extended or replaced. The decision depends on actual ERP coverage, available interfaces, data quality and ownership between systems.
Navigator structures context, priorities, existing systems and open questions before a discussion. It provides a working direction; it does not replace detailed functional and technical validation or a contractual proposal.
Interfaces are confirmed for each solution and version. Scoping documents objects, events, formats, authentication, usage limits, ownership, monitoring and access conditions for the relevant environment.
Start by qualifying master systems, exchanged objects, frequency, statuses, expected errors and recovery mechanisms. Flows are then tested through standard and exception scenarios before go-live.
Version messages, trace every exchange, define idempotency, document rejects, monitor queues and assign an owner to every flow to reduce breaks and late diagnosis.
A webhook is useful when a system must be notified quickly of an event. Configuration should cover authentication, signature, timeouts, retries, logging and duplicate handling.
Secrets must never be embedded in code or shared in public documents. Storage, rotation, expiry, scope, revocation and logging are defined with the responsible teams.
A project starts with scoping: objectives, scope, stakeholders, processes, data, interfaces, constraints, expected evidence and exit criteria. This supports coherent and measurable stages.
Yes, when dependencies between data, sites, teams and systems allow autonomous stages. Each wave must retain operational value, clear ownership and validation criteria.
SaaS, private cloud or customer-hosted options depend on the solution, version, country, target architecture and security requirements. They are confirmed during scoping.
PROTECH WMS manages warehouse operations from receiving to shipping: inventory, locations, picking, controls, counts, traceability and execution. Exact coverage varies by business edition and enabled modules.
A business edition is dedicated to logistics service providers. It structures customer masters, inventory rules, services and billing elements according to the confirmed scope.
The Shipper edition manages needs, tenders, carriers, costs and evidence. The Carrier edition connects orders, planning, fleet, drivers, execution, POD, maintenance and invoicing.
CANDOR RAFIK supports drivers with missions, routes, statuses, incidents, photos, documents and proof of delivery. Exact coverage depends on devices, network and project configuration.
ESSOR Freight structures forwarding files, operations, documents, disbursements, purchasing, invoicing and customer tracking. Scope depends on the business, applicable regimes and required interfaces.
OTILA covers internal industrial asset maintenance, property maintenance and service-provider operations. Masters, contracts, work orders, parts, evidence and invoicing vary by edition.
EMS Industry fits when management, production, inventory, quality, maintenance, transport and customer relationships must natively share data. A company can also select only the standalone solution it needs.
Define masters, availability rules, allocation, promise, order orchestration, fulfilment, delivery, returns and customer service. EMS Commerce connects these flows; standalone solutions may also be activated separately.
Roles, scopes, ownership, identity mechanisms and least-privilege rules are defined according to the selected architecture. Precise commitments depend on the solution, version and deployment model.
Pricing depends on functional scope, edition, modules, users, sites, deployment model, interfaces, services and support level. A reliable estimate therefore requires scoping.
A demonstration is prepared around a useful scenario, your roles and priorities. It validates an operating logic; it is not a complete scope validation or contractual commitment.
Training may address users, key users, administrators, support and project teams. The programme depends on roles, processes, versions, environments, languages and autonomy objectives.
Recommended resources
Glossary
Warehouse Management System — warehouse execution and management.
Transport Management System — transport planning, execution and tracking.
Computerised Maintenance Management System.
Electronic Data Interchange between systems.
Programming interface enabling applications to communicate.
Service-level commitment defined in a contractual context.
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