Demand peaks
Priorities shift faster than teams can rebalance workload.
PROTECH WMS · Distribution & e-commerce
Every channel makes a promise.
The warehouse must be able to keep it.
Unify allocation, fulfilment, packing, shipping and returns without erasing channel-specific rules.
01 / 03
Friction that consumes time
What this edition brings under control.
Inventory and promises diverge
Availability, lead times and rules differ across e-commerce, marketplaces, stores and B2B.
Channel-specific rules
Packaging, cutoffs and documents vary by promise and marketplace.
Returns lack context
Reason, condition and reintegration decisions are separated from the original order.
The operational thread
One continuous process, from the first data point to evidence.
Concrete benefits
Operational outcomes connected to field execution.
Every channel keeps its service rules while warehouse execution stays coherent, controlled and traceable.
04
Manage
Make backlog, workload, lead times, quality and return reasons visible for operational decisions.
Explore the caseOperations lab
Choose a situation. See the decision and expected evidence.
Priority, workload and sequencing decision visibleSituation
Web-order peak
Backlog rises quickly before the carrier cutoff.
Guided decisionReprioritise waves by service, capacity, zones and remaining work without hiding exceptions.
Expected evidencePriority, workload and sequencing decision visible
Functional scope
Functions connected by process, not a list of screens.
Selected capability
Omnichannel orders
Channel, customer, priority, cutoff and service promise.
- The customer, offer, price, terms and rights required for « Omnichannel orders » come from responsible master data.
- « Omnichannel orders » approval, change and acceptance remain linked to the same commercial commitment.
- A « Omnichannel orders » cancellation or exception retains its reason, customer impact and next action.
Information-system ownership
A clear boundary for every data point and decision.
PROTECH WMS Distribution & e-commerce receives qualified orders, applies allocation rules, organises workload and guides field execution through shipment or return.
Demand and promise
Owns channel, customer, order, promise and commercial rules.
- Qualified order
- Customer promise
- Commercial priorities
Allocation and execution
Reserves authorised inventory, organises workload and guides picking, packing, shipping and returns.
- Physical inventory
- Field tasks
- Execution statuses
Departure and proof
Owns transport planning, carrier handover, milestones and proof according to the selected scope.
- Cutoff and departure
- Transport statuses
- Proof of delivery
PROTECH WMS family
Four business editions, one shared execution core.
Every card opens a dedicated page; no prohibited or unconfirmed scope is presented as an edition.
PROTECH WMS 3PL
Multi-client execution, logistics contracts and pre-billing.
Explore
PROTECH WMS Industrie
Internal flows, line-side supply, material traceability and ERP/MES continuity.
Explore
PROTECH WMS Distribution & e‑commerce
Omnichannel fulfilment, allocation, packing, shipping and returns.
Current page
PROTECH WMS MEAD
Physical bonded-warehouse execution, locations and authorised movements.
ExploreIntegrations & ecosystem
The WMS executes field operations and exchanges with responsible systems.
Standard connectors, APIs, EDI or files are qualified by system, version, flow, frequency, security and recovery.
PROTECHWMS
ERP
OMS
E-commerce
TMS
Carriers
BI
Marketplaces
Stores
PDA & scanning
Controlled deployment
Start with a coherent scope, then extend with evidence.
Scope
Flows, sites, roles and objectives
Make reliable
Master data, inventory and rules
Configure
Journeys, controls and rights
Connect
Interfaces, equipment and recovery
Pilot
Acceptance on a real flow
Extend
Adoption, measurement and improvement
Insights & resources
Go further.
Frequently asked questions
Useful answers before scoping your edition.
01Can several channels share the same warehouse?+
Yes, when their priorities, cutoffs, inventory promises, packaging and control rules are explicit.
02Can returns be reintegrated automatically?+
A return follows the approved inspection, status and authorisation process; automatic reintegration is never assumed.
03Can deployment start with one channel?+
Yes, if the pilot validates order, allocation, fulfilment, shipment and return statuses end to end.
04Can fulfilment operate by unit, batch and pallet?+
These journeys can coexist once units, zones, equipment, controls and order rules are qualified.
05Are standard e-commerce connectors available?+
Yes. The catalogue identifies supported platforms, versions and flows; any additional work is scoped separately.
06Can several brands or sites be managed?+
Yes. Master data, owners, rules, packaging, carriers and rights can be separated then consolidated for the selected organisation.
07SaaS or on-premise?+
Both modes are available. The choice depends on architecture, equipment and operational constraints.
Your next step
Turn this scope into an operational path.
Map the flows, data, responsibilities and first scope to take live.